Overview

We only accept returns or exchanges if the item you purchased is faulty. If you believe your item is defective, please contact us at info@lichfieldfireworks.co.uk with details of the product and the issue.

You can return the item to:

Lichfield Fireworks
61 Tamworth Street
Lichfield
WS13 6JW

Once we receive the item, we will inspect it and let you know by email, within a reasonable time, whether you are eligible for a refund or a replacement. If approved, we will either replace the item or refund the purchase price using your original payment method.

To qualify for a return, the item must be unused, in its original condition, and in the original packaging.

Shipping Returns

To return a product, please send it to:

Lichfield Fireworks
61 Tamworth Street
Lichfield
WS13 6JW

  • You are responsible for covering the cost of return shipping, which is non-refundable.
  • If a refund is issued, the cost of return shipping will be deducted from your refund.
  • Delivery times for exchanges may vary depending on your location.
  • For higher-value items, we recommend using a tracked delivery service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Need Help

For any questions regarding refunds or returns, please contact us at info@lichfieldfireworks.co.uk and our team will be happy to assist you promptly.